Privacy Policy

no mobile information or personally identifiable information will be shared with third parties/affiliates for marketing/promotional purposes

Effective Date: December 2025
Business Name: Transcend Salon

Transcend Salon (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when you interact with our website, services, and SMS communications.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, phone number, email address, and any information you voluntarily provide.

  • SMS Data: Phone number, opt-in confirmations, message logs, delivery receipts, and communication history.

  • Usage Data: IP address, browser type, device details, and pages viewed on our website.

2. How We Use Your Information

Your information may be used to:

  • Provide appointment confirmations, reminders, promotions, and updates.

  • Send SMS messages only after you provide express written consent.

  • Improve our website, salon services, and customer experience.

  • Comply with legal, carrier, and industry standards, including TCR, CTIA, and TCPA requirements.

3. SMS Messaging & Consent

By providing your phone number and opting in, you consent to receive SMS messages from Transcend Salon.

  • Message and data rates may apply.

  • You may opt-out at any time by replying STOP to any message.

  • For assistance, reply HELP.

  • We do not sell, rent, or share your phone number with third parties for marketing purposes.

4. Data Sharing & Disclosure

We do not sell or rent your personal information. We may share your data only with:

  • Third-party vendors who support SMS delivery, appointment confirmations, website hosting, or customer communication services.

  • Law enforcement agencies when required by law, court order, or legal process.

5. Data Retention

We retain SMS consent records, communication history, and relevant personal information for as long as necessary to fulfill legal, tax, or compliance obligations, or until you request deletion when applicable.

6. Data Security

We use industry-standard safeguards to protect your data. While no system is completely secure, we take reasonable measures to minimize unauthorized access, misuse, or disclosure.

7. Your Rights

You may request to:

  • Access the personal information we hold about you

  • Update or correct your information

  • Request deletion of your information, subject to legal retention requirements

  • Revoke SMS consent by replying STOP to any message

To exercise any of these rights, contact us at transcendsalonlv@gmail.com.

8. Third-Party Links and Services

Our website or booking platforms may include links to third-party websites or services. Those providers have their own privacy policies. We are not responsible for their practices or content.

9. Children's Privacy

We do not knowingly collect information from individuals under the age of 13. If you believe a minor has provided personal data, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website. Continued use of our services after changes are posted signifies acceptance of the updated policy.

11. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact:

Transcend Salon
1736 W Allen Street
Allentown, PA 18104
(610) 841-0044
transcendsalonlv@gmail.com